The most important thing facing us at work right now is not artificial intelligence (AI).  It is the fact that the modern world has become more complex than human intelligence can manage unaided.  AI did not create this condition.  AI emerged because the world crosses a complexity threshold that human intelligence could no longer handle on its own, so we (humans collectively) did what we do best – we invented a machine to help us.  The world has outpaced how humans naturally think Human...

Happy Holidays. I hope this season gives you time to rest, reset, and reconnect. This December, I’m preparing some big things for the year ahead. In the spirit of reflection, here is a popular piece from earlier this year that many readers found valuable. MIT Says 95% of AI Investments Fail to Deliver ROI. Here’s What They Missed This summer, MIT’s NANDA Initiative released a new report, The GenAI Divide: State of AI in Business 2025.  Its headline finding is hard to ignore: despite $30–40...

Happy Holidays. I hope this season gives you time to rest, reset, and reconnect. This December, I’m preparing some big things for the year ahead. In the spirit of reflection, here is a popular piece from earlier this year that many readers found valuable. L&D Is the R&D of Human Potential… and AI Is the Catalyst Somewhere along the way, Learning and Development got lost. It began as a strategic business function, a mechanism for growing the human capacity behind innovation, product...